I installed my new V6 box yesterday expecting to have the Mixit tv package with no changes with personal picks. However, I have channels such as Comedy Central HD and +1 but do not have access to basic free to view channels like bbc2, Channel 5, ITV 2-4 and Be. There are no outages in my area. (I have tried turning it off and on again!)
Has anyone experienced this before, is there any solution or do I need to call virgin media directly to solve this issue?
Yes it is all connected, I have reset the hub and no luck other than losing more channels! I have reset the box via the settings and turning it off and on with the switch at the back. I now only have BBC, ITV1, channel 4 and Channel 5. All other channels are greyed out and say channel not subscribed.