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Wrong box

I am trying to contact Virgin but I am hold for ages and then get cut off. I have had a problem with a v6 box and after a long call with a representative, he said he’d send me a new box. It arrived today but he sent the TiVo box and not a V6. Would someone please send me the right one?

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Re: Wrong box

Really sorry to hear that  Csander578.

Wht was the original fault with you v6 box maby I can help you with it.


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Wrong box

All sorted now, got through in the end and a new box coming, the correct one I hope.

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