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World Cup Cricket pixellation

Trying to watch the cricket and the pixellation is incredible. HD is unwatchable and SD not much better. Come on Virgin.

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Re: World Cup Cricket pixellation

Hi slartibartfast1, 

 

Thank you for getting in touch. 

 

I am sorry to hear you were having problems whilst trying to watch the cricket. 

 

Is pixelation an ongoing issue for you or was it just on this one occasion?

 

Let me know 🙂 

 

 

Nat
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Re: World Cup Cricket pixellation

It seems back to normal now but on that day Sky Sports was unwatchable.

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Re: World Cup Cricket pixellation

Thank you for getting back to me.

 

We are sorry about that as I appreciate it must have been frustrating.

 

Please let us know if this happens again or give our technical team a call on 0345 454 1111 / 150 as they will be able to run a few checks from our side.

 

Thanks, 

Nat
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