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Joecrow46
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Why for the last week cant i watch amazon prime through my v6 box.have restated/reconnected many times.

cannot watch amazon prime though my v6 box.

Have reset and reconnected to virgin network many times.will not let me watch.

Done broadband check says all is ok.

Don't want to phone in these difficult times but at my wits end.....please help 

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Neilt11
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Re: Why for the last week cant i watch amazon prime through my v6 box.have restated/reconnected many tim

Hi,
I am a tech working from home at the moment I would like to help you.
If you can please DM me with the account number including the area code (found at the top of the bill) I can run some test for you!

Hope this helps
Neil
Virgin Media Field Technician working from home

If you found my response useful, please give me a thumbs up!

 


Here to help! I'm a technician helping out whilst working from home. Find out more


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