Virgin Media Community

[LindaLeiper]

Hi I had a V6 box installed last week. Every time I try to watch something on All4 I get this message:

All4-011. This content is not available. Other apps work. 

[japitts]

Are you sure it's definitely a V6, and not a V360? Check here 

Have you tried restarting your box? If it's a V6, Home > Help & Settings > Clear or restart my TiVo

[LindaLeiper]

It’s a V6. Have just restarted. No change unfortunately.

[japitts]

Does this affect every programme on the C4-app, or just particular ones?

You might well need to query this with C4, as it's their app.

[LindaLeiper]

I have tried a few different programs with the same result. No show that I’ve tried has played. Thanks I have also reported it to  All 4.