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Followthebear
On our wavelength
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Why do I need to reboot almost daily?

Have to reboot all the time and doesn’t even always work. Broadband always dropping out and get C133 on demand unavailable about 3 times per week. When I run tests it always says ‘We think your equipment may not be connected’ but the equipment is connected. There is definitely an ongoing issue with Virgin broadband in London. When will this be sorted? 

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Forum Team
Forum Team
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Re: Why do I need to reboot almost daily?

Hi Followthebear,

 

Thank you for your post. I'm truly sorry to hear about what has happened. 

 

I will private message you so we can look into this.

 

^Martin

 

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Mr-Incognito
Tuning in
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Re: Why do I need to reboot almost daily?

I think you'll find this isn't just London thats experiencing these problems.  I have just upgraded from the old TiVo box which I have to say never missed a beat to this V6 pile of trash. Catch up stalls frequently, rebooting frequently as there is often no signal to the TV and the volume levels vary wildly across TV, Catch Up, Netflix and Amazon Prime.  If I could I'd go back to my TiVo.

 

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jbrennand
Alessandro Volta
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Re: Why do I need to reboot almost daily?

How are you connecting the V6 to the Hub? Wifi or Ethernet cable?
If cable then just try a new Cat6 one.

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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