Virgin Media Community

[robbiemitch]

I am about to get a new V6 box, but was told by Virgin that they don't take the old TiVo box back for recycling. I think this is very poor given the eco crisis issue, but what have other people done with their TiVo box ?

[HowardML · Accepted solution]

VM don't take back old TiVO boxes to keep their costs down. They ask you to recycle it at your local facility. Not such a bad policy and not such a bad idea. If your local facility is not yet open you could keep the box until it is. It has no value as it will have been deactivated by VM when you swap boxes.

[robbiemitch]

Thanks. is it best to re-init the box before unplugging it? I understand that there's no way to archive / export existing recordings or bookmarks

[HowardML · Accepted solution]

You can if you like. You are right about archiving or exporting existing recordings but you may find this helpful:

https://www.virginmedia.com/help/virgin-tv-copy-tv-box-settings-to-another-box

[robbiemitch]

Thanks for this - I'll try it tomorrow when the new one comes!

[japitts]

Just to be aware, a fault was raised against the "copy my series links" feature a few days ago, for it not working. I hope it's mended shortly...

[robbiemitch]

Ha! It didn't, even though it said 'Success!' … not the end of the world, as overall the new box is bazillion times better than the old one (why did I take so long to change?) …