Menu
Reply
Highlighted
  • 8
  • 0
  • 1
Tuning in
236 Views
Message 2 of 4
Flag for a moderator

W02 Error

Can someone from Virgin please help with this W02 error? Getting no response from telephone call? 

0 Kudos
Reply
Highlighted
  • 8
  • 0
  • 1
Tuning in
246 Views
Message 1 of 4
Flag for a moderator

W02 error code

Terrible service! I have been waiting on the phone to talk to someone regarding my error code, I pay £130 per month for this awful service. Will switch to Sky 

Highlighted
  • 5.36K
  • 670
  • 1.05K
Very Insightful Person
Very Insightful Person
230 Views
Message 3 of 4
Flag for a moderator

Re: W02 Error

As per https://www.virginmedia.com/help/virgin-tv-error-codes/w02 this is a signal-related error.

This forum is mainly a user-community, VM staff can take upto a week to respond here - you can try calling 0800 5610061 which often lists reported faults down to street level, but otherwise you're best persisting with calling VM faults.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 8
  • 0
  • 1
Tuning in
186 Views
Message 4 of 4
Flag for a moderator

Re: W02 Error

Thank you for your response, much appreciated.

0 Kudos
Reply