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Volume and mute button not working

Every button apart from my volume and mute button works. Now I’ve done what it says going on programme your remote, held down clear and tv to get green flashing light and typed in code. Still doesn’t work.

I’ve continued on to it didn’t work wear you manually do and it says do the same and press up on the channel button every 2 seconds until tv turns off. I have done this for a good 5 mins and still no joy haha.

I’ve got a TCL tv which isn’t the most common brand but it’s still a newish model tv. Can anyone help as it’s really annoying having to use my tv remote for the volume!

Thanks guys 

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