I have a virgin V6 box in my living room which is working perfectly fine (the remote is able to control the TV itself - volume and on/off).
My 2nd box is in my bedroom and is connected to my TV but my TV is part of the bed and the bed has its own speakers. When I got the box installed by an engineer he was unable to connect the remote to the TV. I have tried multiple times too. Does anyone know why or how I can make it work please?
Hi if your virgin remote is also controlling the TV in your living room, it can't control more than one TV, unless the bedroom TV has the same code as the one its already paired with it is impossible. Regards Micky
You can also try the following. Using your remote press HOME > Help and Settings > Help > Set up Remote. Follow instructions there it should give you a series of codes to try. You can also put 0999 in place of the code and press channel up until the TV turns off, then press ok.
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Thanks for responding. Unfortunately I’ve tried all the codes and I set it the automatic codes too where I just keep pressing a button on the remote. The engineer also tried this but nothing worked. Thanks