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Kieranmick
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Virgin movies

I paid £4.99 to rent A Star is Born in virgin movies watched half of it, went back to watch the rest and cant find it anywhere, its not in on demand or continue watching, its gone and doesnt come up to rent again either, it stated i had it for 48 hours!? Anyone any ideas?

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Re: Virgin movies

Hi Kieranmick,

Thanks for your first post and welcome to our forums page.

Very sorry to hear you have had trouble going back to watch this film. Have you been able to watch this since your post?

If not, please let us know and we will be more than happy to help further. 

Thanks

Lindsey_C

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Kieranmick
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Re: Virgin movies

Hi lindsey, no i was unable to watch it, their was no trace of anywhere

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Re: Virgin movies

Hi Kieranmick

 

Thanks for messaging us. 

 

Have you spoken to the Virgin Media store at all to see why this is the case? 

They can be contacted on 0800 027 0801.

Kind regards 

Chris 

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Kieranmick
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Message 5 of 6
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Re: Virgin movies

Virgin movies and the virgin store are different entities mate.

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Message 6 of 6
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Re: Virgin movies

Apologies for the confusion Kieranmick, all rented titles are available for 48 hours from the point of purchase, do you know if this time frame expired between trying to view the film?

 

Rob

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