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H1cks12
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Virgin media TV down?

Anyone else in Peterborough, specific to Pe2 having issues with their TV being down?

The website is being updated so I can't check for updates on there. 

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newapollo
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Re: Virgin media TV down?

Hi @H1cks12 

You could also try the  automated Service Status number on 0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Steven_L
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Re: Virgin media TV down?

Hey @H1cks12,

Welcome back to the community and thanks for taking the time to post here on our forums.

Sorry to hear of the issues that you had on Saturday in your area.

Are you still having any issues at the moment?

Regards,

Steven_L

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H1cks12
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Re: Virgin media TV down?

It was resolved the following day. Spoke to several people. In the Peterborough area who had the same issue and same resolution time. 

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Kath_F
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Re: Virgin media TV down?

Hi H1cks12, 

Thanks for popping back and updating the thread to let us know things were resolved. 

We're glad the team were able to get things sorted rather quickly for you. 

Going forward, if you can't check the website, you can call our service status line for updates on any open faults on 0800 561 0061. 

Let us know if you have any further issues. 

Thanks, 

Kath_F
Forum Team




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