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Virgin box

After last nights thunderstorms I have no power to my tv box. How do I get a replacement? Everything virgin and power wise is working ok just the tv box won’t turn on. 

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Re: Virgin box

Me too, my box is just making a constant clicking noise this morning and will not properly turn on - I have tried all the reboot options etc etc. From looking online it appears this is a new box required as the hard drive is faulty - Can someone please arrange for a technician to replace for me please

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Re: Virgin box

Hi you have to phone and go down the Tv faults route.Regards Micky
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Re: Virgin box

Hi you have already been given the correct advice on your original post.Regards Micky
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