Menu
Reply
T11cky
  • 2
  • 0
  • 0
Joining in
688 Views
Message 1 of 4
Flag for a moderator

Virgin box not showing on TV

My virgin box is connected to the TV with a Hdmi cable and nothing appears to be arriving at the TV. I have tried everything recommending on the Virgin help section. 

Its been turned on and off, plugged in to different Hdmi sockets and it's not connecting to the TV. 

It can't be my TV as my firestick is working on the TV and has been plugged into the different Hdmi sockets without any issue. 

I have now been on hold to virgin for an hour and nobody is answering 🤬🤬🤬

Any suggestions??? 

0 Kudos
Reply
Anonymous
Not applicable
679 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Virgin box not showing on TV

have you tested another HDMI cable
0 Kudos
Reply
T11cky
  • 2
  • 0
  • 0
Joining in
635 Views
Message 3 of 4
Flag for a moderator

Re: Virgin box not showing on TV

I have bought a brand new hdmi cable today and no its made no difference

0 Kudos
Reply
newapollo
  • 7.93K
  • 1.16K
  • 2.16K
Very Insightful Person
Very Insightful Person
627 Views
Message 4 of 4
Flag for a moderator

Re: Virgin box not showing on TV

Does the VM box show up on your router?

Also have you tried connecting it to a different TV?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Problem Solved? Click to mark as a Helpful Answer or use Kudos to say thanks for a useful post


0 Kudos
Reply