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Hypertrm
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Virgin box mind of its own

My virgin box started yesterday with pi k screen, it went off on its own and started up the usual way but had a pink screen, I replaced the hdmi cable with a brand new one, reset the box and it was fine, but now it keeps going blank and switching itself off. I've run the diagnostic test but it shows nothing, I've tried contacting virgin to request an engineer as I belive the box is faulty but cannot reach anyone. 

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japitts
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Re: Virgin box mind of its own

TV screens going the wrong colour in the way you describe is a classic symptom of a duff HDMI cable.

If your box is restarting by itself, that sounds faulty to me. Hate to say that, but I recommend calling it in. I've no idea what their christmas manning levels are like, but (a lot of) patience could be the order of the day.

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