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Ashtag111
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Virgin box light

on ‎07-09-2021 19:08

Hey my box still works etc but the power light doesn’t come on? 

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japitts
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Re: Virgin box light

on ‎07-09-2021 19:11

Sorry, you've lost me.

On a V6, the light on the front-right should be red/orange when in standby, and white when switched on.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Akua_A
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Re: Virgin box light

on ‎10-09-2021 16:12

Hi @Ashtag111,

 

Welcome to our community forums and thank you for your first post. 

 

Sorry to hear your V6 box does not light up while operating. I can understand your concern and want to help. I have been able to access your account using forum details. I can also see you contacted our team yesterday in regards to this. Was the issue fully resolved with our team? Do you need any further help?

 

Thanks,

Akua_A
Forum Team



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