Menu
Reply
Ashtag111
  • 4
  • 0
  • 0
Joining in
658 Views
Message 1 of 3
Flag for a moderator

Virgin box light

Hey my box still works etc but the power light doesn’t come on? 

0 Kudos
Reply
japitts
  • 18.24K
  • 2.36K
  • 4.18K
Very Insightful Person
Very Insightful Person
654 Views
Message 2 of 3
Flag for a moderator

Re: Virgin box light

Sorry, you've lost me.

On a V6, the light on the front-right should be red/orange when in standby, and white when switched on.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Akua_A
  • 3.4K
  • 81
  • 220
Forum Team
Forum Team
587 Views
Message 3 of 3
Flag for a moderator

Re: Virgin box light

Hi @Ashtag111,

 

Welcome to our community forums and thank you for your first post. 

 

Sorry to hear your V6 box does not light up while operating. I can understand your concern and want to help. I have been able to access your account using forum details. I can also see you contacted our team yesterday in regards to this. Was the issue fully resolved with our team? Do you need any further help?

 

Thanks,

Akua_A
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply