Thanks for all the feedback...
I can view my TV service on the V6 box and use the V6 remote - I just need to select the correct HDMI source. It's just a bit frustrating that the TV doesn't automatically recognise the box so I can use the TV remote as the other tatted devices.
Is there a firmware update or a more up to date TV box now available? I suspect if I speak to Samsung they will say it's a Virgin issue and not a Samsung issue... and the customer will be left stuck in the middle.
Thnx