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Virgin V6 box frquently when turning on TV screen just displays interference and no sound

On our wavelength

Virgin V6 box frequently when turning box on TV screen just shows black and white interference and no sound but if you turn box off for a short while and then turn box back on all is fine, this is happening quite often. Thanks


Forum Team (Retired)
Forum Team (Retired)

Hey @Andrew1955,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you have been havign this issue with your TV, have you checked to see if there are any outages presently affecting you? You can do so by checking here.

You may also want to go about running some diagnostics via our website here.