No TV since Friday. TIVO frozen on Welcome screen, switches off then back on to frozen Welcome. The on off light remains red.
I've switched off, removed all leads, left unplugged over night to reset..... nothing.
Sorry to post here but I've now been waiting on the phone for an hour now .... how do I get help .... i know that you have high call volumes, but since Friday and still no contact.
If i need a new TiVo box can someone schedule an engineer to visit, please.
Thank you for your reply.
Ive tried your recommendation, but still no joy.
The TiVo box does make a tuneful buzzing noise. It has since the box went down.
thanks for your reply. Are you still having issues?