The box is stuck on 'Starting Up' and is making a few strange clicking noises. After about 10 minutes it goes to the 'Welcome' screen but then goes straight back to 'starting up'. I have tried resetting by unplugging from the wall for 10 minutes and then turning back on but just get the same issue.
I have checked all the connections including the co-ax all the way from the wall. All are tight. I have tried rebooting without the HDMI cable connected as well. Still get the same issue.
Tried to call but have been on hold for 1 hour. Tried messenger but no response.