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Virgin TV problems

Hello I've had my virgin media installed today. 1 box is working but the other isn't code is 7400. I've been in contact but didnt resolve. I'm currently on hold with the team. Not a great start. 

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Re: Virgin TV problems

Check whether it has been "activated" correctly.

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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