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Message 11 of 14
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Re: Virgin TV Control app

I must remember it in the next communication with the V6 trial team.

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Message 12 of 14
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Re: Virgin TV Control app

I am still using a TiVo box although I have received a new V6 box. Not yet installed because I still want to keep some recording. I have been using the TV control app on my iPads in preference to the remote to control the TiVo and have been using it since TVAnywhere happened 

Today it has stopped working and gives me either "Streaming Error 1001" or  Connection fail.

Upon calling Virgin I was eventually informed that TV Control should never have worked without a RJ45 (Ethernet) connection to the hub. The TV Control app does state that one can use it anywhere with WiFi, 3G or 4G. 

I have been using Virgin since 2012.

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Message 13 of 14
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Re: Virgin TV Control app

Called Virgin again and a fault has been logged. Fix at 2am 10th May.
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Message 14 of 14
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Re: Virgin TV Control app

Hallelujah!  The latest update has reduced the waiting-time to approx six seconds.

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