on 04-10-2021 11:16
Hi I have a Hisense 50a7100ftuk TV. I've been through all the codes on the Virgin instructions and had no luck. I've got to the scan mode and when pressing Clear and TV I don't get the flashing green lights.
Any tips please.
Thanks
Answered! Go to Answer
on 04-10-2021 16:03
Hi houser_1980,
It's possible the remote is already paired with a different TV.
Have you followed the instructions on the following page?
https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/not-working-v6
You can also order a replacement remote and download the TV Control app as a stop gap for now using that link.
There's also an older forum post to help people with issues setting up the remote with a <<< Hisense TV >>>
on 04-10-2021 16:03
Hi houser_1980,
It's possible the remote is already paired with a different TV.
Have you followed the instructions on the following page?
https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/not-working-v6
You can also order a replacement remote and download the TV Control app as a stop gap for now using that link.
There's also an older forum post to help people with issues setting up the remote with a <<< Hisense TV >>>