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houser_1980
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Virgin Remote will not pair with TV

Hi I have a Hisense 50a7100ftuk TV. I've been through all the codes on the Virgin instructions and had no luck. I've got to the scan mode and when pressing Clear and TV I don't get the flashing green lights.

Any tips please. 

 

Thanks

 

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newapollo
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Re: Virgin Remote will not pair with TV

Hi houser_1980,

It's possible the remote is already paired with a different TV. 

Have you followed the instructions on the following page?

 https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/not-working-v6 

You can also order a replacement remote and download the TV Control app as a stop gap for now using that link.

There's also an older forum post to help people with issues setting up the remote with a <<< Hisense TV >>> 

Dave

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