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pdfbt40
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VM - EPG and Channel Guide - Fox

Virgin Media Customer Service demonstrating contempt for customers again?

If you're a geek, you probably picked up Disney + was closing Fox Channel.  If you're quite happy to just watch your bundle, Virgin let you know with a pop-up message on Fox giving ~24hrs notice.

EPG - 1 July - Channel no longer available.  2 July Fox, Fox +1, deleted.  Fox HD still there.

PDF Channel Guide.  1 July.  Web page no announcement.  Channel Guide still lists Fox, Fox +1, Fox HD.

It's only a little thing, but still a consistent failure to keep customers reasonably informed.

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pdfbt40
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Re: VM - EPG and Channel Guide - Fox

Does Virgin Media have NO Quality Assurance/Quality Control Procedures?

Channel Guide Web page still dated 2 July and NO Changes mentioned.

PDF Channel Guide is still dated 1/7/2021.  The file name has been changed to V2.  I assume because Fox x3 placeholders have been deleted.  So why not amend the written date of validity?

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moppy
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Re: VM - EPG and Channel Guide - Fox

I'll be writing to my MP

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