Stuck at 33% and got error code S102 ?
I'm sorry you are having issues.
Is this a new installation, or set top box change?
Usually that error means the box hasn't been activated yet, and you need to call 0800 953 9500 to activate the box.
You will need the box serial number, and your account number and area code.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click to mark as a Helpful Answer or use Kudos to say thanks
The account is activated and tv is working !!
Appreciate the prompt response
Hi again Bala1,
Thanks for the update. I'm pleased it's all working now.
Stay safe and have a good weekend.