Menu
Reply
  • 1
  • 0
  • 0
Mattymidd
Joining in
160 Views
Message 1 of 2
Flag for a moderator

V6cutting out

Hi I've currently just moved into a new house and did a self install as the house had virgin already installed. But event now and then whatever channel I'm on it continually cuts out and restores ever second or two until I reset my box which seems to sort it for a short time but I can't keep resetting my box 😂 any help appreciated thanks 

0 Kudos
Reply
  • 2.36K
  • 126
  • 294
Forum Team
Forum Team
118 Views
Message 2 of 2
Flag for a moderator

Re: V6cutting out

Hi Mattymidd

Thanks for your post on our Forums

I hope the move went well and you are settling in okay 

It sounds like we may have an issue with the cabling/connections or possible signal levels in your property

It's a easy fix that we can arrange for an engineer to pop round 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

 

 

0 Kudos
Reply