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V6

Hi V6 box starts up to the welcome screen, then powers off, sounds like the hard drive is spinning/pulsing - had the box 3+ years.

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Very Insightful Person
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Re: V6

Sounds like a duff box to me, if it's not completing the start-up cycle.

Call faults and report it!

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: V6

Thank you for your response, been on hold for over 50 minutes! to even try and speak to someone about the faulty V6 box.

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Forum Team
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Re: V6

Hi MIchelle1978, 

Thanks for your post and welcome to our community. 

Very sorry for the delay in getting back in touch, we have been busier than usual. 

I've had a look at the back end of things and can see that since posting you've been able to speak to the team who have assister further. 

 

Please do pop back if you need anything else. 

 

Emma_C - Forum Team
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