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V6

My v6 box is stuck on the welcome screen

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Re: V6

Hi Matt1967,

 

Thanks for your post. 

 

Apologies for the delay getting back to you and that your box was stuck on the welcome screen. 

 

It looks like you've had a chat with our team since posting, and we've sent out an engineer to you so I do hope this is now resolved. 

 

If not, please do let me know.

 

Thanks

 

Melissa 

 

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