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V6

Hi Virgin

I'd like to change my Virgin Media Tivo box to a V6 box if possible, solely to get Prime Video on the box rather than through WiFi that doesn't work properly. Can anyone advise how to do this? Tried calling Virgin but alas....

Thanks!

H

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Re: V6

You would need to phone in to agree this upgrade and it’s one-off price.

You should note, however, that access to Prime Video still relies on WiFi.

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Re: V6

Thanks for your reply. Isn't the box connected via cable? Netflix works very well on the Tivo box we currently have. But we can't get the Prime app on there, only via the Smart TV, and Virgin's broadband is so patchy that both Prime and Netflix keep cutting out on there. Either that or Panasonic Smart TVs (I believe they divert signals via their own servers or something) aren't that smart when it comes to streaming.

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Re: V6

The TiVo doesn’t use your broadband connection for Netflix, it uses its own broadband.

The V6, in contrast, uses your broadband and I assume your broadband router is remote from the TV so has to rely on WiFi.

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Re: V6

As the upgrade to a V6 is not free I suggest connecting the TV to the hub with an Ethernet cable if possible.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
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Re: V6

Thanks Roger. I'm actually thinking using an ethernet cable is the only way to go. Forgive me for asking, though (I'm not very good with tech stuff) but does this mean the hub will still operate wirelessly for other devices in the house? Can a wired and a wireless connection operate simultaneously? Cheers! H

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Re: V6

Yes, any broadband router can be connected to multiple devices at the same time, and each connection can be wired or wireless.

A wired connection should always outperform a wireless connection, everything else being equal.

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Re: V6

Good to know - thank you!

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Message 9 of 9
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Re: V6

Hello hammersmith69

I hope the answers previous to your post have helped 

I can look at upgrading the Tivo box if you did wish to go down that route 

No pressure though if not 

Also looking at the superhub2ac you have we can upgrade this free of charge which will improve the wifi connections

Gareth_L

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