The vol,ume level on the V6 is approx 30% lower when compared to the Tivo. There is also a further 5 to 10% reduction in sound level when playing back recordings, more noticeable on ITV & Channel 4. This was noticebale as soon as the V6 box was conencted for the first time. Did your R & D dept not check this before release? Or are they totally unaware of the importance of audio with contemporary TV systems?
This thread has been going on since March so nothing has happened in 9 months.
It is amazing that this has been going on so long - but if VM are indeed investigating it then an added difficulty would be that they can't just increase the volume across the board for everyone (either for all channels or just HD channels), because that would then leave the users with TVs/Soundbars/etc. that don't experience this problem (such as me) having everything way too loud!
Perhaps they should be looking to have a user setting where you can +/- adjust the base volume around the central default setting so that each user can set the output correct to their system (e.g. my car radio allows me to adjust each input (CD, DAB, USB, FM) relative to the mid-point so that I can set them to the same level when I'm listening - a setting I tweaked once on day one and haven't had to change again since).
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Yeh just got a new Phillips tv was watching Netflix on virgin thought I would set it up on my tv and netflix was way louder on tv than it was thru virgin and both are played thru soundbar, so come on virgin you know there is a problem please fix