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Abigails651
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V6 tv box errors / flashing

Had virgin fitted 2 days ago, constantly got flashing lights on the box , standby button flashes white and red and others flash orange all the time while it’s on “starting up” screen. 
called virgin yesterday not overly helpful on the phone, said was sending a new box, then said she couldn’t send it, put me on hold, was on hold 25 minutes then had to hang up due to daughter going to bed. If it’s like this all the time I’ll just leave. We’ve managed to have the tv on for all of around 5 hours in total in the last 2 days.

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japitts
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Re: V6 tv box errors / flashing

Was this a manned install or done via "self-serve" Quick Start?

Did the box work immediately after the install?

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Abigails651
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Re: V6 tv box errors / flashing

Hi, engineer installed it and it worked ok afterwards 

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