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scfh19
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V6 stuck with hardrive image and arrow pointing down

Hello

This morning when turning the tv on the v6 was flashing at the front. On screen it has a harddrive image and a white arrow pointing downwards.

 

Have left this for a while and then restarted it turned it all off and keeps doing this any advice

20200806_071820.jpg

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DJ_Shadow1966
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Re: V6 stuck with hardrive image and arrow pointing down

Hello

Normally this mean that it is downloading an update and you need to wait when you said you have left it a while how long has it been left as it can take a couple of hrs.

What area you in ?

Regards Mike

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scfh19
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Re: V6 stuck with hardrive image and arrow pointing down

Its been like it for 4 hours the lights go red then flash white the welcome screen comes on with welcome in all different languges then the hard drive picture comes up again it just loops between these 

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scfh19
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Re: V6 stuck with hardrive image and arrow pointing down

Welwyn Garden AL7 4 Area

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DJ_Shadow1966
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Re: V6 stuck with hardrive image and arrow pointing down

Hello

Oh dear looks like the hard drive inside of the  box has failed and therefore you going to need a replacement. You can either call in after 8am or hand around and a VM forum staff member will pick up the post may take a few days.

Regards Mike

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Zak_M
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Re: V6 stuck with hardrive image and arrow pointing down

Good Morning @scfh19 

 

A very warm welcome to the forums, thank you for taking the time to post.

 

I am more then happy to take a look into this for you, In order to do so I am going to need some account details, I am going to drop you a PM to get these. 

 

Kind Regards 

Zak_M

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