Before realising there was a widespread issue with VM today I decided to power cycle my box to fix what the TV issues. I did it on 2 separate boxes. 1 simple restarted and continued to have the same issues, but eventually started to get channels I guess as VM slowly starting recovering.
My other box failed to properly restart, and was stuck on a black screen after multiple reboots. It would get past the welcome and startup screen, then just a black screen, with a white light on the box, which would flash when i pressed the power on my remote but wouldn't respond other than this.
I tried a reset and now I can't get past the installing software screen. It keeps failing at the second option. When I first tried I was connecting over WiFi. Since then I've connected an ethernet cable, but no luck. I've tried to reset again but it doesn't even seem to want to do that, after multiple attempts it just eventually loads up that same installing software page and then fails on the second option.