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V6 remote

Hi. I have just installed a samsung 7 tv. I can use the tv remote to operate the v6 box but my virgin remote no longer works.

I've tried resetting it with the clear and tv button but it hasn't worked

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Re: V6 remote

Hi Jonny112

 

thanks for getting in touch with us. 

 

Can you confirm if you are still having issues with the remote? 

 

Do you mean that you can control the remote via the Mobile but not the TV remote? 

 

Kind regards 

Chris. 

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