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V6 remote problems

Got a new remote for my V6. Six days later this one is not working properly. Phoned to order a new one and I'm told I'll have to pay for this one. It's Virgins fault equipment. What a joke. The lady on the phone let me have this one for free but I'll have to pay if I need another one. Eh that will be right. Think I'll be looking at Sky if it goes again.

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Re: V6 remote problems

If you return the faulty one then you don't get charged. I've had return labels sent before for this.

But if you remotes are failing that quickly then something else is likely to be the issue.  Cheap batteries or some interference getting in.

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V6 TiVo (with MRS & UHD/HDR)
VIVID 500 (500/35mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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