I am unsure if it my V6 remotes that have stopped working or my box. I have tried the 2 controls provided by virgin for my 2 boxes and I have bought 3 more remotes. I keep having issues and a button keeps being pressed (even if the remote is on the table away from anybody)
I have tried 150 but I have currently been on hold for 25 minutes and nobody has answered
I think this is part of a wider problem. Gut feel is a corrupt software update sometime mid afternoon.
I've had both my TiVo V6 boxes die this afternoon - my 9yr old son was complaining around 3pm that both TV's were broken, but I assumed he'd just set something incorrectly, but they the TiVo boxes are properly bust.... I can get them to to boot: Starting Up.... then the multilingual "Wilkommen/Welcome" page... then one of them them is totally dead... not even the usual signal errors or anything, just dead.... the other one had crazy fragmented picture and glitchy sound for a few seconds.... then dies.