I’ve held - button for 10 sec until light goes on
then held info button for 7 sec it goes out then one flash red
been trying for an hour now
I’ve also tried to reset the remote with the tv and clear button held for 10 sec
this doesn’t work
Really sorry for the delay in replying, I can assure you it's not the level of service we aim to provide.
Have you been able to pair your remote since posting?
Please keep us posted.