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V6 , reboot, arc channel.

Hi, in the last year I've had one v6 faulty ,the new v6 installed by the engineer but still can't get v6 to play for more than  a day or two with out having to reboot when switching  on, connections  are v6- strait  to TV optical lead to denon avr, via hdmi one, no arc hdmi used.

If I use my preferred settings of v6 hdmi to denon avr via Sony Arc hdmi which is most convenient  after an hour or so I get no signal engineer says v6 not compatable  with arc hdmi  my question  is does any one get trouble free viewing  on v6 hdmi to surround amp hdmi to Sony TV arc hdmi.ps all settings on avr  are correct.

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