My TiVo v6 box is showing an orange light and is stuck on the welcome screen. I have restarted the box several times to no avail. Tried contacting virgin help line but get held up in a queue. Any suggestions?
Yes, stay in the queue until you speak with someone.
Sorry to hear you are having a problem with your V6 box
I did run a quick check on the box and I can see that this was replaced yesterday
Fingers crossed this has fixed the issue
Let me know if you still need this looking at