Hello there, I hope someone can help. For the last couple of weeks my v6 has an orange light on it and now picture goes through to the TV, before the picture stopped going through it gave a software error message. Something like downrev software error. It then said update failed. I left the box powered off a few days and tried it again but now no picture shows at all. Just boots with an orange light
I have tried rebooting with and without an ether net cable (even though its not required for a v6) as I have read that sometimes this can help the update
I have tried to resolve the issue with webchat but the delays make it impossible. I post my issue and they reply several hours later asking if I'm at home. Then hours between replies.
It's not blinking, it's constant and as per my post there is now no signal being pushed from the v6 to the TV, so i cannot go through the screen diagnostics. I'll wait for a response from the tech team on here