V6 on demand issue Error 669

[mrjaffa]

I’ve had the same problem for a long time now, over multiple boxes in fact (had one replaced for something else). 

When I try and play something On Demand, I get the message that the show is temporarily unavailable and gives error code 669. 

I’ve seen a few other threads on it, but they all frustratingly revert to private messaging rather than finding a solution for everyone to read. 

So is there a solution?

It’s connected wirelessly, but this really isn’t the problem (I noticed the other threads were connected via wire). And restarting the box by the switch usually fixes it. Although I’ve just done two reboots and still doing it. 

[japitts · Accepted solution]

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@mrjaffa wrote:

I’ve seen a few other threads on it, but they all frustratingly revert to private messaging rather than finding a solution for everyone to read.

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I suspect this is because faults were raised against those individual users reporting the issue, which would require PM to exchange account-specifics. But I do agree that an update on those threads would be highly beneficial.

I'll ask via the VIP channels on this forum, but it may still take a few days to get any updates,