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Walter
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V6 not connecting to internet

My V6 will not connect to the internet, I can watch and record  tv. I have checked all connections and they are ok. If I try to connect to the internet I get error code N27.

Any ideas?

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LittleMick73
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Re: V6 not connecting to internet

Hi try going to the settings, press home, help and setting, settings, network and reconnect to the virgin media network, also are you connected with an ethernet cable from your hub to the V6. Regards Micky
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Walter
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Re: V6 not connecting to internet

My typo I should have Virginmeadia.

My old original TiVo automatically connected why doe the V6 need to manually connect with Virginmeadia?

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LittleMick73
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Re: V6 not connecting to internet

Hi sometimes yes as maybe as in your case any boxes can lose the connection, it shouldn't be a regular issue, i hope that solved the problem. Regards Micky
japitts
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Re: V6 not connecting to internet


@Walter wrote:

My typo I should have Virginmeadia.

My old original TiVo automatically connected why doe the V6 need to manually connect with Virginmeadia?


Remember the TiVo has its internet connection physically inbuilt to the box.

The V6 relies on a connection to your homehub for the onward internet connection. Ethernet is recommended and by far the most reliable, but if you're using WiFi, then occasional dropouts can sometimes happen.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Walter
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Re: V6 not connecting to internet

you all for your help

 

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