Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
105 Views
Message 1 of 5
Flag for a moderator

V6 lags when rewind

Hi  my v6 box lags when I rewind then play. Works fine when watching live TV. Problem only happens when I rewind something and then try to watch it.

Brian

0 Kudos
Reply
Highlighted
  • 10.87K
  • 867
  • 2.38K
Very Insightful Person
Very Insightful Person
95 Views
Message 2 of 5
Flag for a moderator

Re: V6 lags when rewind

What do you mean by "lags" 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 5.2K
  • 652
  • 1.02K
Very Insightful Person
Very Insightful Person
94 Views
Message 3 of 5
Flag for a moderator

Re: V6 lags when rewind

This might sound silly, but can you describe the "lag"?

More importantly, does this problem occur with recorded programmes?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
76 Views
Message 4 of 5
Flag for a moderator

Re: V6 lags when rewind

The picture glitches and is broken up as if there is a poor signal. I haven't tried it with recorded programs yet, I will get back to you on that

0 Kudos
Reply
Highlighted
  • 5.2K
  • 652
  • 1.02K
Very Insightful Person
Very Insightful Person
55 Views
Message 5 of 5
Flag for a moderator

Re: V6 lags when rewind

Sounds like pixellation to me.

If it happens on live TV, you have a signal fault which VM need to investigate.

If it happens only on recorded or paused TV, you have a hard drive problem which will only get worse and needs a replacement box.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply