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V6 issues

Picture keeps stopping, picture quality on all channels poor compared to Freeview, NOT TV problem, rebooted several times, still same problem, ten test online and no fault found even when V6 unplugged!!

 

Spent 20 mins on startup screen.

 

Help!!!

 

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Re: V6 issues

Hi Nimbamoss, 

Thanks for your post and welcome to our community. 

I'm really sorry that you've been having some issues with the picture quality on the V6, this ins't what we like to hear. 

I can appreciate you posted this on Thursday so can I ask if it's still an issue now? 

If not then can you just confirm if this happens on all channels or is it just HD channels or On Demand content? 

Let us know. 

Emma_C - Forum Team
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