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V6 free upgrade

Hi, I’ve heard that from today the virgin V6 box will be given out to all existing customers for free.

Is this true?
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Very Insightful Person
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Re: V6 free upgrade

Yes, they will be in contact to tell you how to do this.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Message 3 of 64
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Re: V6 free upgrade

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Re: V6 free upgrade

So what will all the people who paid for the upgrade?
Will they get anything in return?
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Message 5 of 64
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Re: V6 free upgrade

No, they had the benefit of the V6 for longer. The same as early adopters always get.

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Message 6 of 64
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Re: V6 free upgrade

I paid for a V6 when they came out as my TiVo was so awful and we STILL had a terrible old Samsung V+ as well!  I have 3 boxes in total costing me a small fortune!

So I thought the new upgrade would at least apply to one of my slow as hell TiVo boxes ... but oh no... despite me being with Virgin since even before they owned it (Cable and Wireless days!) and paying £130 a month plus I am not eligible for a free V6!!   Absolutely terrible!

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Re: V6 free upgrade

Same here - I started the first thread about the free upgrade but then found out as I have 1 and I am paying close to £100 a month my old TiVo will not be replaced.
A joke really when those paying £40 a month are getting them no questions asked
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Message 8 of 64
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Re: V6 free upgrade

Seems I am eligible for the free upgrade. But it mentions that certain Hubs will not work with it, I have a superhub 2 how will I know?
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Re: V6 free upgrade

I wonder if this announcement is in any way connected to today's news that Sky is planning to broadcast via the internet so that customers will not need dishes.

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Re: V6 free upgrade

I'm sure the blurb said that they will send out a new hub if the existing one isn't compatible.