Re: V6 faulty . On hold for 3hrs . No answer , help
The best time to call is first thing on a morning, 8am when lines first open and are least busy.
One thing you can try is a hard reset - BUT Please note doing this will erase all the V6 data - such as all you recordings and links.
Turn the V6 off with the switch on the back of the box and disconnect it from the mains for 5 minutes, then plug it in again.
Now hold the + and standby buttons on the front of the V6 together simultaneously and keeping the buttons pressed in turn the V6 on again with the rocker switch on the back, and wait till you see the welcome screen appear on the TV - then release the buttons.
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