Hi danoid,
Thanks for your post and welcome back to the community!
Sorry to hear you're facing issues with your V6 box.
Firstly can I ask whether you are facing any issues with Live TV whatsoever?
Secondly would you be able to refresh the box's connection to the internet?
To do so please;
- Select the Home button from your V6 remote
- Then Help & Settings
- Then Settings
- From there select Network
- Finally select "Connect to Virgin Media services now"
From there let us know if you are still facing the Catch Up issues and advise of the error code you are receiving.
Thanks,
Kain