I had a total loss of service for 6 days recently as workmen cut through my Virgin cable. The cable has now been fixed and all services are now back on, however since then my 2 V6 boxes don't appear to be communicating.
They are both working fine (can record and view) however I cannot view Box 2 recorded programmes through Box 1 but I can watch Box 1 recorded programmes through Box 2.
When I select "other boxes" whilst in My Shows Box 1 is unable to find Box 2, it states "box not found". This function was working fine before the cable was cut.
Any ideas how I can fix this please?