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V6 box

GarryE
On our wavelength

Main box just keeps flashing, other boxes won’t load up, Internet fine

1 ACCEPTED SOLUTION

Accepted Solutions

japitts
Very Insightful Person
Very Insightful Person

Any TV box that won't boot up has a fault.

You're best calling into report this - 150 from a VM phone or 0345 4541111 from any other phone.

Otherwise you can wait here and staff should pickup your post after a couple of days.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

Any TV box that won't boot up has a fault.

You're best calling into report this - 150 from a VM phone or 0345 4541111 from any other phone.

Otherwise you can wait here and staff should pickup your post after a couple of days.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Gareth_L
Forum Team
Forum Team

HI GarryE

Thanks for your post and sorry to hear about the Issue with your TV 

Have you been able to get this sorted yet?

If not, I have sent you a private message to gain account access

Please ignore it if you don't require any assistance

Gareth_L