V6 box

[mbogush1]

Hi. Trying to transfer settings from tivo to new v6 box but this website doesn't seem to work/exist... Any suggestions how else you can do this? https://manage-virgintvgo.virginmedia.com/tivo/boxswap/copy/

Also BBC iplayer is not currently working on v6 box. Does this take time to come online? Read another post suggesting to leave it for a day or two...

https://manage-virgintvgo.virginmedia.com/tivo/boxswap/copy

[japitts]

Unfortunately, that website has been broken for a couple of years now - it does pretend to work and says all the right things, but the actual act of transferring the settings/series-links hasn't worked for, well, a year or so.

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@mbogush1 wrote:

Also BBC iplayer is not currently working on v6 box. Does this take time to come online? Read another post suggesting to leave it for a day or two..

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In what way is it not working - what happens? Can you view other OnDemand programmes, for example clicking "watch from CatchUp" from the TV Guide?

One crucial difference between your old TiVo and new V6 is that the V6 doesn't have an in-built internet connection and needs to use your homehub for all internet-based functions - OnDemand, streaming, EPG & software updates, etc.

How is your V6 connected to your homehub? Is it an Ethernet cable (recommended) or wireless? You can check whether your V6 has a working connection by following Home > help & Settings > Settings > network, and looking in the top-right.

[mbogush1]

How can you transfer settings then?

Connected wirelessly, not ideal but then the hub is in a different room to the v6 box -that is how it was installed by VM. When you click any app it just doesn't connect. 

[japitts]

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@mbogush1 wrote:

How can you transfer settings then

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You can't!!

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@mbogush1 wrote:

Connected wirelessly, not ideal but then the hub is in a different room to the v6 box -that is how it was installed by VM. When you click any app it just doesn't connect. 

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Does the network connections screen report an IP address in the top-right and 6hourly connections succeeding on the left?

If you click "Watch from CatchUp" on a programme in the reverse EPG or otherwise try to watch from OnDemand, what happens? Does that work?

[Corey_C]

HI mbogush1,

I'll see if I can get confirmation about https://manage-virgintvgo.virginmedia.com/tivo/boxswap/copy

Has you iPlayer started working since your post?

Cheers,

Corey C